Town of Brookhaven FAQ

The Town of Brookhaven has partnered with Great American Gas & Electric to launch the Natural Gas Community Choice Aggregation program for residents and businesses. The primary goal of the program is to provide price protection during these uncertain times. The Natural Gas Utility (National Grid) offers a rate that fluctuates every month. Monitoring market prices, taking advantage of the market during times where prices are low and ensuring rate stability for participating consumers is more important than ever. The program will launch in November 2022 with a rate based on the NYMEX price plus an adder of $ 0.124 per therm.  You can view historical NYMEX settlement rates here.

Participants will remain with GAGE during 3 cold and historically high-use market periods and be returned to the utility for 2 periods during the term of the Agreement. This unique program was designed to ensure maximum benefit from the market rates as they change during the year.

In order to maximize program efficiency and performance, participants will seamlessly shift between the program rate and National Grid’s default rate according to the schedule below:

NOVEMBER 2022 – MARCH 2023
GAGE’s CCA RATE = NYMEX + $0.124/Therm

APRIL 2023- OCTOBER 2023
NATIONAL GRID DEFAULT RATE

NOVEMBER 2023 – MARCH 2024
GAGE’s CCA RATE = NYMEX + $0.124/Therm

APRIL 2024 – OCTOBER 2024
NATIONAL GRID DEFAULT RATE

NOVEMBER 2024 – MARCH 2025
GAGE’s CCA RATE = NYMEX + $0.124/Therm

In between each of the periods, Participants will receive utility default service.  As an added peace of mind, Participants can stay on or leave the program at any time. No termination fees apply.

Community Choice Aggregation (“CCA”) is a program in New York that empowers eligible municipalities’ entities such as villages, cities, and towns, to create large buying groups of residential and small commercial electricity and natural gas accounts in order to seek bids for cheaper supply rates, essentially bulk-purchasing. CCA programs got their start with the Community Choice Aggregation order passed by the New York State Public Service Commission on April 20, 2016. The purpose of the CCA Order was to ensure that the benefits of energy deregulation were passed onto residential customers and small businesses by providing the ability to “aggregate” their accounts within their municipal boundaries in order to obtain competitive bids from Energy Supplier Companies (“ESCO”). Grouping residential accounts together create economies of scale, enabling participating municipalities to achieve greater savings for account holders as a whole, in contrast to what could normally have been achieved by the individual customer. More importantly, the CCA construct provides a substantial positive opportunity for meaningful and effective local and community engagement on critical energy issues and the development of initiative programs, products, and services that promote and advance the achievement of the state’s energy goals. CCA programs can educate, encourage, and empower communities and individuals to take control of their energy future through engagement with existing Reforming the Energy Vision for NY (REV) and Clean Energy Fund (CEF) opportunities and development of new distributed energy resources (DER) and clean energy programs.

The key benefit of CCA is the opportunity for residents to save money on their electric and/or natural gas bills. This is based on market conditions and the utility region in which one resides.

First, the municipality voted on and passed a local law authorizing a Community Choice Aggregation program. The municipality then sought bids from ESCOs to obtain competitive electricity rates for participants. A resident is able to opt out of the CCA program without penalty, in most cases, if they so choose.

Each residential customer will receive written notification after the bid informing them of the winning supplier price, estimated savings as compared to the local utility, and the account holder’s right to opt out. In addition, after the 30-day opt-out period has ended, each resident will receive a letter from their utility confirming enrollment and that supply service will soon be switched to the winning supplier.

The overall Agreement is in effect from November 2022 through March 2025, however supply service is divided into 5 periods. During 3 of the periods, Participants will receive supply from GAGE and during 2 of the periods, participants will receive default service from National Grid.  Below are the periods when Participants will see GAGE’s name as their supplier, on their National Grid bill.

In order to maximize program efficiency and performance, participants will seamlessly shift between the program rate and National Grid’s default rate according to the schedule below:

NOVEMBER 2022 – MARCH 2023
GAGE’s CCA RATE = NYMEX + $0.124/Therm

APRIL 2023 – OCTOBER 2023
NATIONAL GRID DEFAULT RATE

NOVEMBER 2023 – MARCH 2024
GAGE’s CCA RATE = NYMEX + $0.124/Therm

APRIL 2024 – OCTOBER 2024
NATIONAL GRID DEFAULT RATE

NOVEMBER 2024 – MARCH 2025
GAGE’s CCA RATE = NYMEX + $0.124/Therm

Yes, the CCA Framework order only defines service classes eligible for opt-out enrollment. SC1 and SC2 rate classes are eligible for opt-out.

The impact of Community Choice Aggregation is primarily savings. Participants will see no change in their delivery rate, but may see a reduction in their supply rate*. They will continue to receive a single bill, make one payment, and continue to receive all other services from their utility.

*Relative to the Utility rate (less the historical NYMEX) prevailing at the time of the contract entered by the Town of Brookhaven and GAGE.  Actual savings (if any) may vary.

Your natural gas bill has two cost components – delivery and supply. A CCA program only changes the supply component of your bill. In the final analysis, approximately 50% to 65% of your natural gas bill will be impacted. The delivery portion of your bill will not be affected.

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Participants will receive their natural gas utility bills with newly negotiated, potentially lower rates beginning approximately 90 days after they receive the opt-out notice. Initial enrollment usually takes place 60 days after a municipality elects an ESCO and signs an energy agreement. Remember, once service actually begins under the Program, you won’t see any changes on your utility bill until the following month for the previous month’s service.

Yes, you can continue to participate in your utility’s budget billing/equal payment plan under CCA.

Participants will receive a hybrid rate. The rate is the market NYMEX basis plus an adder of $0.124 per therm. The rate is comprised of a variable and a fixed component.

If you are currently being served by your local utility, you do not need to do anything. You will automatically be included in the program unless you opt out.

If you are agreeable with the terms of the CCA program, then there is nothing to do. Only if you wish to opt out, should you follow the opt-out instructions on the letter you have received. Otherwise, you automatically remain in the program.

No, residents can opt out during a 30-day opt-out period. Opt-out notices are provided via USPS mail prior to the program commencing. Simply return the opt-out notice within 30 days and your account(s) will not be included. Participating account holders may leave the program at any time and without penalty. There are different ways that you can opt out of the program.  The most efficient way to opt-out is to do so through the program website.  Opting out can also be done by sending an Email to support@ga-ge.com indicating that you want to opt out.  Be sure to include your name, address, and unique ID number so we can quickly process your request.

Yes, you can opt back into the program at any time and you will see the change to your bill after one billing cycle. Typically. one billing cycle, or 30 days, will elapse to allow for processing of the account(s) by Great American Gas & Electric.

Residents who are enrolled in the program may terminate their participation at any time without early termination or exit fees.

If a customer is already purchasing their power or natural gas from an ESCO, they are initially ineligible to take advantage of the Community Choice Aggregation rate. However, a resident can opt into the CCA program and receive a price reduction, though early termination of a contract with their existing ESCO may result in early termination fees. Be sure to check the terms and conditions of your existing ESCO contract.

Service and billing questions will continue to be directed to your local utility. Utility contact information can be found on your bill.  In the event of an emergency, contact your utility company directly.

Program details are provided in the Program Summary enclosed with the opt-out package you have received by USPS mail from the Town of Brookhaven. You can visit the Town of Brookhaven website here.  You may also contact Customer Service for GAGE at 866-269-9393 or Good Energy at (866) 955-2677.

RATE EFFECTIVE

NYMEX basis plus an adder of $0.124 per therm

In order to maximize program efficiency and performance, participants will seamlessly shift between the program rate and National Grid’s default rate according to the schedule below:

NOVEMBER 2022 – MARCH 2023
GAGE’s CCA RATE = NYMEX + $0.124/Therm

APRIL 2023 – OCTOBER 2023
NATIONAL GRID DEFAULT RATE

NOVEMBER 2023 – MARCH 2024
GAGE’s CCA RATE = NYMEX + $0.124/Therm

APRIL 2024 – OCTOBER 2024
NATIONAL GRID DEFAULT RATE

NOVEMBER 2024 – MARCH 2025
GAGE’s CCA RATE = NYMEX + $0.124/Therm

View National Grid’s supply price-to-compare here.

Program Supplier Contact Information:

Natural Gas:
Great American Gas & Electric

Phone: (866) 269-9393
Monday – Friday, 9 AM to 5 PM EST

Program Administrator Contact Information:

For customer service, contact
Good Energy, L.P., the aggregation consultant that partners with the Town and administers the program, by calling  (866) 955-2677 or emailing info@brookhavenenergy.com.
PLEASE NOTE: 

NO ONE REPRESENTING THE PROGRAM OR THE TOWN OF BROOKHAVEN WILL EVER KNOCK ON YOUR DOOR, SEND UNAUTHORIZED MAILINGS, CALL OR SOLICIT YOU REGARDING THIS PROGRAM. TOWN OF BROOKHAVEN  COMMUNITY ENERGY WILL COMMUNICATE ONLY VIA THE PROGRAM WEBSITE AND THE TOWN’S MUNICIPAL WEBSITE  PLEASE BE MINDFUL OF LESS SCRUPULOUS OFFERS.